Shipping Policy

At Lily, we craft every garment thoughtfully and deliver it to you with care.

Order Processing

  • All orders are processed and dispatched within 7–8 business days from order confirmation.
  • We strive to prepare and ship each item as quickly as possible to ensure prompt delivery.
  • Please note: Processing times may vary slightly during peak periods.

Delivery Time

  • Within Karnataka: Delivery usually takes 2–3 business days after dispatch.
  • Elsewhere in India: Delivery times vary by location—typically up to 7 business days after dispatch.
  • Delivery times may be affected by factors beyond our control, such as courier availability or regional delays.

Shipping Charges

  • ₹99 for orders under ₹2,000
  • Free shipping for orders of ₹2,000 or more

Tracking & Notifications

  • Once your order is shipped, you’ll receive a tracking number via the email used at checkout.
  • Use this tracking number to monitor your delivery status.

Missed Deliveries & Return to Origin (RTO)

While we aim for smooth delivery, occasional missed attempts may occur due to customer unavailability. In such cases, your order may be returned to origin (RTO).

Note:

As our business grows, we may update this policy to include additional options like express shipping or reshipment procedures. For the latest information, please refer to our website.