Collection of Personal Information

  • We collect information you provide and data that’s automatically generated when you visit our website or place an order, including:
  • Order Information: Name, email, shipping/billing address, payment details (processed securely via third-party providers).
  • Device & Usage Data: IP address, browser type, time zone, site interactions, cookies, and analytics tracking.
  • Marketing & Communication Preferences: If you opt-in, we’ll use your contact information to send updates and promotional content.

How We Use Your Information

Your personal data is utilized for:

  • Processing orders and handling payments.
  • Communicating with you about orders, inquiries, and updates.
  • Customizing your experience and improving our services.
  • Sending you marketing content, if you’ve consented.
  • Detecting and preventing fraud, and optimizing website performance.

Sharing Your Data

We may share your information with:

  • Service Providers: Platforms like Shopify, analytics tools like Google Analytics, and logistics partners to fulfill orders and enhance digital experience.
  • Business Transfers: In case of mergers or acquisitions, your data may be transferred as an asset.
  • Legal Compliance: Authorities, if required by law or court orders.

Cookies & Tracking Technologies

We use cookies, pixels, and log files to:

  • Enable site functionality (like remembering your cart), analyze visitor behavior, and run marketing campaigns.
  • You may disable cookies via your browser, but this could affect your website experience.

Retention & Your Rights

  • We retain order-related data unless you request deletion.
  • You can ask to access, update, or delete your data at any time by reaching out to us.

Policy Updates

We may update this policy occasionally. The latest version will always be available on our website.

We encourage you to check back regularly for updates.

Contact Us

If you have questions, concerns, or requests regarding your data, please contact us at:

Email: support@lilyofficial.in